Ethics, particularly in business, raises the question of coherence between values and daily activities. It's a complex but essential issue, especially for a mission-driven bank.
In order to prioritize mediation, and in accordance with the commitments made within the framework of the signing of the Charter for Responsible Supplier and Procurement Relationships, the Crédit Mutuel Arkéa group has appointed a procurement mediator who can be contacted by the supplier in the event of failure to resolve a conflict situation within the procurement process.
The supplier also has the option to refer the matter to an external mediator (the Mediator of Enterprises). The request for referral to this mediator can be made online, on the following webpage:https://www.economie.gouv.fr/mediateur-des-entreprises
