Brest, January 29, 2025 – Crédit Mutuel Arkéa announces the roll out of its new strategic plan, Faire 2030, the result of a collaborative effort involving employees and local directors over the past 12 months. This ambitious development plan, with a longer timeframe than its predecessors, aims to strengthen the distinctiveness of both the positioning and development model of the cooperative and territorial group. Faire 2030 is a plan rooted in commitment, openness, and boldness.

A plan of commitment benefiting exclusively the real economy, local territories, and their stakeholders. Through Faire 2030, the Group wants to play a key role in the sustainable development of territories. This starts within its federations and local banks - Crédit Mutuel de Bretagne and Crédit Mutuel du Sud-Ouest - where the Group acts as a universal, relationship-focused, and locally embedded bank, poised for growth and dedicated to supporting transitions for the benefit of all. It also extends nationwide, where its specialized subsidiaries, driven by the same in-depth understanding of local challenges, will enhance their presence and commitment.

A plan of openness for its business model by forging new partnerships and fostering boldness - in decisions and technological levers - to significantly accelerate its growth by 2030 in online banking, private equity, responsible asset management, and white-label banking services while fueling a strong dynamic in the life insurance sector.

A plan reaffirming the Group’s strong commitment to sustainable finance, aiming to support actions to fight climate change (mitigation and adaptation) while investing in new areas such as biodiversity, water management, social impact, and a fair transition.

Besides, Crédit Mutuel Arkéa will continue its transformation to enhance its operational effectiveness and capacity for action, with a renewed commitment to "Faire Groupe" (acting as one cohesive Group). The implementation of a unified customer promise — "With you, with all our strengths" — shared across all Group entities and serving as the tagline for the plan, reflects this collective commitment to member and client satisfaction.

These development and transformation ambitions are accompanied by ambitious growth objectives, supported by commercial, financial (cost/income ratio of ≤67% and a net profit  >€550 million) and extra-financial indicators for 2027, being the first milestone of this plan.

On January 28, 2025, the Board of Directors of Crédit Mutuel Arkéa, chaired by Julien Carmona, unanimously adopted this new strategic plan.

 

 

"With "Faire 2030," we affirm our commitment to innovate and expand our business model toward new growth drivers, particularly in online banking and private equity while strengthening our territorial roots and intensifying our presence beyond our historical regions. These ambitions will be supported by an IT strategy that is a true partner to our businesses (competitive and high-performing) dedicated to supporting the Group’s commercial development and ensuring its autonomy.

"Faire 2030" is also a transformation plan focused on simplifying our operations to better meet customer expectations and on excelling, more than ever before, in “acting as one Group.” This ambition is embodied in a new, unified customer promise: “With you, with all our strengths.” This is more than just a slogan, it’s a mindset that should permeate the entire Group, guiding our thinking, methods, and initiatives continuously. With "Faire 2030," we affirm our determination to pursue sustainable growth —fully aligned with the commitments set out in our “Raison d’être”— creating value for our clients, our territories, and all our stakeholders."

Hélène Bernicot, Chief Executive Officer of Crédit Mutuel Arkéa