A development and transformation plan
Faire 2030 opens a new chapter in our rich history, that of a cooperative bank insurance group, deeply rooted in its territories, modern and innovative; It's also the story of a company with a mission, ready to take on the challenges of the future, while remaining true to its origins and its values. and principles of responsibility, solidarity and its Raison d'être (Purpose).
Faire 2030, as its name suggests, reflects a shared determination to act, to build the future, by refusing to be complacent, by refusing to submit to events that sometimes go against us, by choosing commitment, openness and boldness rather than standing still or turning in on ourselves.
Faire 2030 is an acceleration plan with ambitious goals for our historic regions of Brittany and the South West of France, but also beyond, by enabling our subsidiaries to deploy
their know-how and expertise to serve our customers in high-potential regions.
Faire 2030 means speeding up the opening up of our business model, to imagine and find new sources of growth, increase our competitiveness and preserve our sovereignty.
Faire 2030 also means continuing to demonstrate that finance is a tool for a more a more sustainable and equitable world. There are three major challenges ahead : mitigation and adaptation to climate change, safeguarding biodiversity and natural biodiversity, and water conservation.
Faire 2030 is also a genuine transformation plan, which puts forward the principle of "Faire Groupe", embodied in a customer promise shared by all the federations and subsidiaries: With you, with all our strength.
Our manifesto
Today, we might be tempted to scale back our ambitions, to scale back our commitments, to slow down, to postpone our plans.
For Crédit Mutuel Arkea, putting off the future is not on the agenda. Nor is turning inward
Because more than a hundred years ago, our mutualist group was born of a drive: that of the men and women who made it their mission to build a strong and prosperous future.
Because today, we have the obligations of a benchmark player in our territories.
And because it is by combining all our strengths that we will be able to shape tomorrow. At serving society. Serving our customers.
That's why our plan is all about Faire.
Faire 2025, 2026, 2027, 2028... Faire 2030.
Step by step, we will weave the thread of this future by transforming ourselves to become ever more
agility and performance, openness and efficiency in order to accelerate.
- Accelerating our presence with those who make and live the territories, - what our identity and our strength;
- Accelerating our support for businesses in transition to meet the environmental and social challenges;
- Accelerating the positive impact we can have for all our customers, which is what sets us apart and gives us credibility.
Let's be bold enough to be more and more ourselves, united and on the move to make 2030 happen, with you, with all our strenght.
Our development ambitions
#1 To be a major player in the sustainable development
The regional approach is one of the Group's historic strengths, and a strong marker of our uniqueness. Our Crédit Mutuel de Bretagne and Crédit Mutuel du Sud-Ouest federations, and then our subsidiaries, have developed distinctive approaches: close relationships, a good understanding of local issues, decisions taken locally, expertise, long-term support, etc. This approach has enabled us to be recognised as emblematic players and partners in the local and regional economy.
The regions also face major challenges in terms of environmental and societal change.
We have the capacity to act, so we need to support them.
We are convinced that our expertise and our DNA as a bank with a mission, that is both territorial and universal will have its place and relevance in society and in the banking world in 2030.
We will draw on this expertise and on the collaboration of all the Group's strengths, federations and subsidiaries, to continue to support our territories and make them a major lever for development.
Our ambition is to
To make Crédit Mutuel Arkéa a committed and conquering leader, in Brittany and in our South-West departments of France
To deploy at the national level the know-how developed in our historic regions
To continue to prove that finance is a tool serving a more sustainable world
Accelerate very strongly
on online banking
Establish itself as a committed player in private equity and responsible asset management
Accelerate our strategy of openness and partnership, particularly for our insurance activities
Deploy our know-how in banking-insurance services
Our transformation ambitions
Faire 2030 establishes a customer promise common to all Crédit Mutuel Arkéa entities: With you, with all our strength. This reflects our commitment to creating an authentic, lasting and simple collaboration with our members and customers, by mobilizing and bringing together all our resources and expertise to anticipate their needs, meet their expectations and aim for relational excellence.
Faire 2030 carries two other major transformation ambitions:
- Gain operational efficiency by building a more agile organization and practices around “Doing Group”.
- Bringing a committed team to life by involving each employee to provide the best collective response to our customers and our development objectives.
Gaining operational efficiency leads in particular to:
- to adapt our organization to our strategic ambitions,
- to overhaul and simplify our operating methods, by rationalizing and automating, for example, processes with low added value, by also making our information system a productivity lever,
- to rethink the management of the Group to meet our transformation challenges.
Human capital is our first asset, our first value.
With “Faire 2030”, we want to bring to life a committed collective. To do this, we will work to strengthen the Group culture, develop transversality and promote the employability and commitment of employees.
We will also rely on the collective strength represented by our administrators who carry the voice of members through their involvement in serving their territory and local action. We will focus in particular on strengthening their role as ambassadors of the Group in the territories and increasing cohesion with Group employees, notably through joint training.
Finally, it means increasing the means of action devoted to Solidarity schemes and supporting local initiatives.
Faire 2030: available communication supports (some are in French)
